FREE DELIVERY ON ALL UK ORDERS + SAME DAY DISPATCH

FAQs

Is it safe to order online?

Our online payment system uses industry-standard SSL-encryption to protect data transmissions. All your personal and financial information is 100% secure during the entire shopping experience.

Do you have a shop I could visit?

We are solely an internet based company and do not have a physical shop.

How can I get hold of the items that are limited or out of stock?

We receive regular shipments of new stock. If you are in urgent need of more items than we have stock, please contact us and we will try to accommodate you.

Do you offer a gift wrapping service?

No, we do not currently offer a gift wrapping service.

What are my shipping options?

For UK customers, we can ship via Standard 1st Class post or Special Delivery Next Day. For International customers, we ship via Royal Mail Airmail or International Express Courier. Please see our Delivery Information page for more information.

Do you ship outside the UK? Which countries do you offer this service to?

We currently ship to addresses in Europe, USA, Canada, Australia and New Zealand.

How much does it cost to ship internationally?

Shipping costs internationally is dependent on weight. Your shipping costs will be calculated during the checkout process.

What are my payment options?

This is your answer.You may pay via credit/debit card or with your Paypal account balance or with your Google Pay.

When will my order be dispatched?

All orders placed before 11am(BST) Monday to Friday will be dispatched the same day. All orders placed after 11am(BST) on a Friday, on a Saturday, a Sunday or a bank holiday will be dispatched the next working day.

How long should I expect to wait for my order?

That is dependant on your chosen delivery method and your location, please refer to our Delivery Information page.

What is your exchange and return policy?

You may view our exchange and return policy on our Returns Information page.

My question is not stated here. How do I contact you?

You may contact us here and we will respond to you within 24 hours.

Didn't find your answer?

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Fast Delivery 1-3 days

For our UK customers we normally deliver within 1-3 days and for our international customers within 7 days.

14 days Refund Guaranteed

If your purchase does not meet your expectation you can return it to us within 14 days and get your money back 100%